User Research, UX, and UI
This is a compilation of user research and UX reports conducted on the topic of exposure notification. For more support on user research you can also take a look at the UX/UI Special Interest Group.
From other countries
- The Netherlands
- In Dutch. We recommend Google Translate to read them. They do have a link to some English translations but it is not as robust.
- They publish a report on their user research every week with what they've learned.
- Well-documented user research process and findings.
- The UI screens that they have included in their app.
- Descriptive Ethics for COVID-19 Apps, Microsoft Research. Their research focuses mostly on what could encourage a user to install an exposure notification app. The project is led by Dr. Elissa Redmiles.
- Will Americans Be Willing to Install COVID Apps?
- The Success of Contact Tracing Doesn’t Just Depend on Privacy.
- Citizen Science Projects Offer a Model for Coronavirus Apps.
- User Concerns & Tradeoffs in Technology-Facilitated Contact Tracing.
- How good is good enough for COVID19 apps? The influence of benefits, accuracy, and privacy on willingness to adopt.
- COVID-19 Contact Tracing and Privacy: Studying Opinion and Preferences
- Financial Incentives for Downloading COVID–19 Digital Contact Tracing Apps
- Decentralized is not risk-free: Understanding public perceptions of privacy-utility trade-offs in COVID-19 contact-tracing apps
- Quality issues may be the stumbling block in the race for contact tracing apps
- UX Recommendations, TCN Coalition
There has been a fair amount of discussion on the [LFPH Slack channel] around naming conventions. This section highlights a few ways in which naming conventions have been implemented throughout the English-speaking world. We suggest conducting user research to determine the best phrase for your jurisdiction.
- Encounter tracking
- Contact detection
- Observing exposures
- Digital handshake
- Closeness sensing
- Proximity tracing
- Exposure logging
TEKs, Mad-Lib Style
Nouns * Keys * IDs * Tokens * Numbers